Privacy Policy

Last Updated: [Insert Date]

At Office Storage Sales (“we,” “us,” or “our”), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website forofficesales.com or make a purchase from us.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, email address, phone number, shipping/billing address
• Payment Information: Credit/debit card details (processed securely through our payment gateways), PayPal account information
• Transaction Information: Purchase history, order details, product preferences
• Technical Information: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on site, clickstream data
• Communication Data: Customer service inquiries, email correspondence

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders for office furniture and related products
• To provide customer support and respond to inquiries
• To improve our website functionality and user experience
• To prevent fraudulent transactions and enhance security
• To send transactional communications (order confirmations, shipping updates)
• To analyze website usage and optimize our marketing efforts
• To comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We may share your information in the following limited circumstances:

• Payment Processors: We share payment information with secure third-party processors (Visa, MasterCard, JCB, PayPal) to complete transactions
• Shipping Providers: We share delivery information with logistics companies to fulfill orders
• Service Providers: We may engage trusted third parties for website hosting, analytics, and marketing services
• Legal Compliance: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all data transfers comply with applicable data protection laws and implement appropriate safeguards.

5. Data Security

We implement robust security measures to protect your information:

• 256-bit SSL encryption for all data transmissions
• PCI-DSS compliance for payment processing
• Regular security audits and vulnerability testing
• Limited employee access to sensitive data
• Secure storage systems with access controls

While we implement these measures, no electronic transmission or storage is 100% secure. We encourage customers to use strong passwords and protect their account credentials.

6. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations (e.g., tax, accounting requirements)
• Resolve disputes and enforce our agreements

Transaction data is typically retained for 7 years to comply with financial regulations.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Restriction: Limit how we use your information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing activities
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing requests.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality
• Remember user preferences
• Analyze site traffic and usage patterns
• Improve our marketing effectiveness

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

9. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy regularly.

11. Contact Us